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Public Utility: Maximo Reporting Using External Report Integration, TRM Rules Manager rules development, and Oracle database programming

Project Summary

Active Solutions Northwest was asked to provide a reporting solution for a Washington-state public utility to support an upgrade of Maximo 4.11 to Maximo 6.2.2 and then from Maximo 6.2.2 to Maximo 7.1.1.5, with the Utilities add-on.

Additionally, Active Solutions was asked to also develop an Oracle package to provide Purchase Order encumbrance information for integration with PeopleSoft, since Maximo supply-chain capabilities are implemented.

Active Solutions was also tasked with developing business rules using Total Resource Management (TRM)'s Rules Manager add-on to Maximo.

Reporting Solution:  External Report Integration 

Active Solutions Northwest was asked to provide a reporting solution for a Washington-state public utility to support an upgrade of Maximo 4.11 to Maximo 6.2.2 and then from Maximo 6.2.2 to Maximo 7.1.1.5, with the Utilities add-on. 

Initially the client had estimated the project based on re-creating almost 200 legacy Crystal reports using Actuate.  Since the client, after migrating to Maximo 6.2.2, decided to then (pre go-live) upgrade all the way to Maximo 7.1.1.5, those reports would have to again have been rewritten using BIRT.

Instead, Active Solutions' consultant, Bill Goss, suggested using External Report Integration to invoke Crystal-for-Eclipse so that reporting could continue to use Crystal Reports.  This suggestion was adopted.

BIRT report designer was also installed and demo reports created.

Goal:

Minimize costs while providing needed reports as part of an upgrade to Maximo 6.2.2 & to 7.1.1.5

Execution:

The approach taken was to create a custom Java Server Page (JSP) using the Crystal add-on to the Eclipse development environment, Crystal for Eclipse (CR4E).  This JSP receives parameters from Maximo and uses them to invoke Crystal reports seamlessly.

Although Maximo documentation states that invocation of custom reports from the Maximo toolbar cannot be done, our consultant devised a way to not only invoke custom reports from the toolbar with one click (or from the Select Action menu), but to directly produce the report as a PDF without requiring it to be first viewed in an HTMTL page and then exported.

This was accomplished using another custom Java Server page.

Custom Maximo request pages were also created to provide parameter entry and custom data lookups.

This solution enabled the utility to avoid retraining its support staff to use Actuate, or BIRT, and to speedily re-use its legacy Crystal reports.

Generally, the only modification necessary to the reports was to accommodate the changes in database tables and fields going from Maximo 4.11 to Maximo 6.2.2. and Maximo 7.1.1.5.

For some reports, SQL Command objects were added in Crystal, re-using the original SQL from the Maximo 4.11 reports, to enable using the user's selection of records in Maximo to filter the report results.  Some Oracle 10g views were also created to enable re-use of SQL for some new custom reports.

When, under load testing, performance issues were discovered, additional copies of the JSPs were made and a round-robin method of distributing the report load was implemented.

Oracle Package development

Goal:

Provide a snapshot of each day's open Purchase Orders to PeopleSoft Financials to accurately reflect encumbrances.

Execution:

The approach taken was to create a custom Oracle 10g package encapsulating several stored procedures, to be invoked on a nightly basis.

Rules Manager Development

Goal:

Add new business rules, schedule informative emails, and other functionality using the Rules Manager add-on from Total Resource Management (TRM).

Execution:

Business edit/update rules included, among other functionality:

  • Checking of POs on change of status to Approved in Maximo's user interface to ensure they do not cause a contract to exceed its maximum dollar amount.  This required creation of a custom Oracle view that is invoked by the rule to provide a total of all the already-approved POs for the contract associated with the current PO.
  • Checking of POs on change of status to warn the user if the PO would cause a project to go over budget.  This required creation of a custom Oracle view that joins Maximo PO/PR data and a materialized Oracle view of PeopleSoft budget data.
  • Creation of ancillary records (e.g. Terms) upon creation of certain records in Maximo's user interface.

To provide scheduled informative emails, Rules Manager SECronTask rules were created that run under a custom CRONTASK bundled with Rules Manager.  These CronTask rules format data retrieved from the Maximo database, in some cases re-using views developed for reporting or for edit rules, and send it members of predefined Maximo persongroups.  Examples:

  • An email message listing all the POs approved in the previous day that caused a project to go over-budget.
  • An email message listing all error log messages for batch interface jobs
   

 

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